The standard of care of an agent has been described as ” a duty to use the degree of diligence and care which a reasonably prudent person would ordinarily exercise in the transaction of his own business….” More specifically, ” a business agent represents that he understands the usages of the business in which he is employed. One undertaking a matter involving special knowledge ordinarily thereby represents that he has the special knowledge required, and undertakes that, so far as it is necessary to keep in touch with events, he will do so.” Cavagnaro v. Coldwell Banker Alfonso Realty, Inc., 995 So.2d 754 (Miss.App. 2008)